# System Diagnostics

## **Content**

* Introduction
* Dashboard
* Peripheral
* Reporting
* User Setting

## Introduction

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### Runtime requirements

* Microsoft Windows 10 Enterprise LTSC x64 asks for at least 4GB of RAM

### Revision History

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### Optional: Install driver/ API

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##

## System Diagnostics

### **Create User and login**

Click SystemDiagnostics icon on desktop, it should automatically jump to the user creation page to open a browser and go to localhost:9036/admin/login.

Login: Input Username: admin, Password: admin, click Sign in to login System Diagnostics.

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## Dashboard

### Overview

The main dashboard displays details of the system information, such as CPU usage, Memory usage, Storage usage, Network status, CPU temperature, WiFi SSID, WiFi Strength, USB status, and Monitor status. \
To customize your dashboard is to choose the icons that you would like to have on your dashboard from the drop down menu, and set the threshold for triggering a warning from Alarm section. It will be changed color of text or icon in red when alarm is triggered and make them return to previous color when alarm is disarmed.

* Dashboard

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* Find your need to monitor,  you would go with a check-mark on the list.

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&#x20;                                                                                  **Table**

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### Alarm

1. Click Setting > Alarm. Select one or more devices that you want to remind device and depending on the condition you set to trigger alarm when tasks are due.  \
   \
   Note: Remove the device when a checkbox is unchecked and it will show a message "Stop rule success!" without click "Save" button.\\

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2. You can view the status of system information on Dashboard that are associated with the alarm trigger devices.

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&#x20;                                                                                          **Table**

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## Peripheral

### USB

Under USB you can monitor the status of connected USB devices. You also can find PID & VID on Windows: Go to Control Panel > Device Manager and find your USB device. Go to the Details tab and select Hardware ID to view its PID and VID.

Besides, It helps you diagnose and run analysis on USB devices connected. The system scan and save a log automatically when user first time boot into Windows. After user click on Save and Compare to get the result that comparing two logs is that you can view a currently active log and a log saved in a file.

\
Gray: Un-reported device\
Blue: New device

1. Fist time enter Windows, it initial text are blue .

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2. Click "Save and Compare" button, it should be shown the current data in black.
3. User plugin/out USB devices, please click the "Refresh button" to refresh the page.\
   Gray: Un-reported device\
   Blue: New device&#x20;

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4. Make sure you do not change any USB devices, please click "Save and Compare" button, and then click "Refresh button" which allows the page to reload.  \
   \
   Note: After click "Save and Compare" button. if you change your mind that plugin-out USB devices again, please follow the steps as above again.&#x20;
5. Restart the system, it should be shown the current data in black. \
   \
   Note: If you change any USB devices to plugin/ out and forgot to click "Save and Compare" button. It will show last status that New device in blue, Un-reported device in gray after you restart the system.

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### Monitor

Under Monitor you can see your connected monitor devices status. For details, you will need to take the same steps as described in section USB.

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### RFID

Turn on RFID button, you can see all supported barcode reader and RFID in Device from drop down menu. You can change COM port number and Baud rate, and then click Set. But if you pick a COM port number that has already been assigned, a prompt error message appears "It is already in use".\
An RFID tag is read when the Read button is clicked. It record the Tags and TimeStamp of each scan individually .

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## Reporting

### Log

It provides various types log files, turn on log button according to your needs. It create a log file after click/tap the Save button and auto export a log file at 12:00 AM per day. Upload the logs files to FTP server automatically at the same time.&#x20;

Keep the logs files of the last 30 days,  clear older log file after add a new log. If you need to save real-time log, please follow two actions: switch button turn off and then click Save, switch button turn on and then click Save. Beside, you can planning and control to export all data for one time, daily, or weekly.&#x20;

Note: \
Support resend function: network suddenly disconnecting during you upload the log files to FTP server.  After network connected again, the log files will be resuming transfer and resend.&#x20;

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&#x20;                                                                                         **Table**

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1. Choose below log option

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2\.  Check different log files

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3. Enable Device Scan button, base on your plan to export the log file for one time, daily, or weekly

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### FTP Server

Setup log-in FTP server information include its IP, port, user name, and password. Confirm by clicking Save.

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After setup FTP server, it is transferring data from your device to the FTP server over the internet.

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## **User Setting**

### Admin

Go to User Setting > Alarm Setting > Admin. Edit Name, Nickname, and Password.

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### User

(1) Go to User Setting > Alarm Setting > Admin. Edit Name, Nickname, and Password.

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(2) In User mode, System Diagnostics can only be used to review system configuration.

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